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If you require any assistance in using this website, or have questions about any of the content, please contact us directly:
Email: info@blackmagnolia.com.au
Phone: 0409 740 826
Delivery
- Orders received will be posted within 48 hours where possible. You will receive an email confirming the dispatch of your order once it has been sent.
- Deliveries within Australia will be sent either via standard Australia Post unless you have requested Express Post delivery, or by courier. Express Post deliveries by Australia Post will be received on the next working day. Details of deliveries by courier will be emailed to you upon completion of your order.
- Free delivery is offered on selected items, as indicated on the product pages.
- No international delivery is available at present.
- Australia Post delivery charges will apply, unless free delivery for the item has been specified on our website. Australia Post delivery charges are influenced by the size and weight of the product/s you have ordered, and the delivery location. Exact delivery costs are calculated in the shopping cart and will be added to your order total before check out. The delivery charge will be shown as a separate item in your shopping cart.
- During the check out process, you should specify any special delivery instructions.
- Please note, standard Australia post delivery does not enable the item to be tracked. Black Magnolia can not be responsible for items lost in the post. If you would prefer the item to be tracked, please ensure you select Express Post during the check out process.
- If, for some reason, there is a delay with delivery of your order we will communicate this within 2 working days, and communicate a delivery timeframe. Should a delayed delivery time not meet your needs, we will be happy to process a refund.
Items Out of Stock
- At Black Magnolia, we endeavour to make sure that all products shown on our site are in stock, and that pricing is true and correct.
- If an item on the site is showing out of stock, we will do our best to order it in if requested. Delivery time frames will be clearly communicated, and we will not process the payment until we can confirm the item is ready for dispatch.
Pricing & Tax
- All prices on our website are in Australian dollars ($AUD) and include 10% GST (Goods and Services Tax). Product prices are updated when price changes are received from our suppliers.
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